Shipping policy

DELIVERY AND ORDERING

We deliver orders in the United Kingdom with Royal Mail, Evri and Fedex. We ship to the UK only. For European orders, please go to smuutiskin.com - there you can shop to the following countries: Finland, Sweden, Denmark, Norway, Belgium, Netherlands, Estonia, Latvia, Lithuania, Spain (with limitations), Austria, Luxembourg, France, Germany, Italy, Croatia, Poland, Slovakia, Slovenia, Czech Republic, Hungary, Ireland, Bulgaria, Romania, Cyprus, Malta, Greece, and Portugal (with limitations).

Orders are handled and shipped in 1-3 bank days.

There may be delays during holidays, major celebrations, or promotional periods. Shipping costs are displayed at checkout. If your total order value exceeds £45.00, you will receive free shipping. Deliveries are subject to the terms of the chosen shipping provider. Please review their terms on their respective websites. 

IMPORTANT: Remember to pick up your order. If your order is returned to us due to non- collection, we reserve the right to charge you £25.00 to cover return processing costs.

PARTIAL DELIVERIES

We do not use partial deliveries. If one or more products from your order are unavailable, we will ship the available items. Unavailable products will be refunded. If your original order qualified for free shipping based on the total amount, you will not be charged for shipping in a partially delivered order.